Digital reference · Rev 2026.7
NSB Mobile Login: Not All Screens Are Equal
Customers call when Face ID works on iPhone but not iPad, or when Zelle limits differ on web vs. app. Desk copy for call-center leads — not marketing fluff.
| Capability after login | iOS app | Android app | Web browser |
|---|---|---|---|
| Biometric re-enroll after device swap | Face ID / Touch ID wizard | Fingerprint + PIN fallback | Password only |
| Mobile deposit daily limit (new customer) | $2,500 first 30 days | $2,500 first 30 days | N/A — camera required |
| Mobile deposit daily limit (established) | $7,500 | $7,500 | N/A |
| Zelle send (24h rolling) | $2,500 default | $2,500 default | $1,500 default |
| External transfer cutoff (PT) | 4:00 pm | 4:00 pm | 4:00 pm |
| Business tile SSO | Separate credential | Separate credential | Separate credential |
| Card freeze / unfreeze | Instant push confirm | Instant | 30-sec delay |
| Check reorder | Redirects to web | Redirects to web | Full flow |
| Shared ATM locator | GPS + network filter | GPS + network filter | ZIP search only |
Call-center script excerpt
When a customer says "nevada state bank mobile login worked yesterday," ask which OS version first. iOS 18.4 broke certificate pinning for 48 hours in March — documented in our errata sheet.
Print companion
Digital Access Desk Pad — laminated matrix plus biometric flowchart. $16.99 · ships flat from Reno.